I am always watching for new products and when they come out I am always eager to try them. About a month ago I switched our fabric softener to Ultra Downy Infusions – Citrus Spice. This product does not just smell great it also makes our clothing feel great.
I like everything about this product except for this. Do you see the residue that it leaves in the softener reservoir?
I have never had that problem with a fabric softener in the past so I called Downy today to tell them what was happening. I didn’t call to complain I just simply wanted them to know I like the product but I hate what it leaves behind. The guy on the phone said they would send me a coupon to get any Downy product that I want for free. While I won’t be using this product again I will definitely try one of their other products.